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Solve your doubts
We would like to take this opportunity to thank you for trusting Pardoran.
We are creators and producers of Pardoran and our online store sells Pardoran and related accessories, with a customer service based on clarity, honesty and security. Our goal is to offer you a pleasant, agile, fast, simple and fun experience, accompanying you in the purchasing process on our website.
Inside the store you will find our product packs, accessories, quizzes to have a good time in company and, of course, the recipes to make your favorite cocktails with Pardorán.
If you don't find what you are looking for, contact our customer service and we will help you find it.
We accept payments through credit/debit cards (Visa, Mastercard, American Express), Apple Pay, Google Pay and PayPal. We guarantee safe and secure transactions.
The formula is like that of Coca Cola; there are only two people in the world who know it, but we can tell you that it is a mixture of several fruit concentrates with various high quality distillates in the right measure to achieve that pleasant and different flavor without being cloying or scratching you.
It is a direct reference to two of the characteristics of Pardorán: its pleasant smell with so many nuances and its flavor in which the different elements that compose it are noticed, giving rise to a "game" among all to try to find out its composition. It is curious how some people come up with ingredients that taste like melon, kiwi, passion fruit, peach, grape, sweets, etc. You will see that no one agrees. And when you have given up, you can consult the tasting note.
Because we are from El Pardo and this is where he was born, a very unique town in Madrid.
No, that was one of our priorities. So that no one gets a scare when testing it.
A little while, yes, but no more than an hour because Pardoran has so little alcohol that it will start to freeze!!!
This means that in the case of Pardorán, we are so sure that most of you who try it on its own or in combination will like it that, if halfway through the first bottle you don't like it, we will refund your money. Refund policy.
Of course! We will be uploading them regularly and if you have any questions you would like to share with us so we can incorporate them, please send them to comercial@pardoran.es. It's all about having a good time without having to talk about politics, soccer, children or health if you don't want to.
Of course! We have a bartender who elaborates various mixes and thanks to frequent contact with restaurateurs who share with us the combinations they are making that work best for them. We incorporate these recipes.
And if you have any special mixes with Pardoran that you would like to share with us so that we can incorporate them, please send them along with a photo to comercial@pardoran.es! It's funny how there are mixes that a priori are impossible and are really good, and others that on paper must be very good, and disappoint or are neither good nor bad. Send us some of the first ones!
If you have received or have a promotional coupon (discount) you can use it at the time of purchase. Just look for the "Apply Coupon" section and type in your discount coupon before finalizing the purchase. Once done you will see the total price to pay with the discount applied and proceed to make the payment.
It is important to take into account the validity date of the promotional code, since, if the purchase is not made within the dates indicated, the promotional code will not be valid and therefore no discount will be applied.
Discount codes or coupons cannot be accumulated.
Select the products and units you want to buy and click on add to cart.-Once you have finished your purchase, you can see the total in your shopping cart by clicking on the cart icon.-When everything is correct, click on checkout.-Fill in all the data for shipping and billing of your order, check that all the data you indicated are correct.-Select the payment method and pay the amount.-You will receive your order at the address you have indicated within the stipulated period. You can also go to our shopping guide.
If a product is out of stock, it will be indicated on our website and we will try to restock it as soon as possible.
Once you have placed your order, you will receive a confirmation email. If you do not receive it, please contact us at comercial@pardoran.es.
You can see the updated status of your order in the confirmation email we sent you when your order was shipped, through the tracking number provided and the link that appears in the email, you can track your order.
Yes, from the shopping cart you will be able to eliminate the products you do not want as long as you have not finished and paid the order.
Orders that have been shipped cannot be cancelled. If you want to cancel your order, please send us an email to incidencias@pardoran.es notifying us of the cancellation of your order and the reason for cancellation and we will do our best to help you. For more information click here.
See the section on purchase and shipping conditions. We anticipate that it is between 48 and 72 hours depending on whether there are holidays in between.
Yes, all our items include shipping and VAT so you won't be surprised at checkout.
Of course. Send us an email with your billing information to comercial@pardoran.es along with your order number or contact us and once the appropriate checks are done you will receive the invoice by email.
Fill in your email address in the form at the bottom of our website "Newsletter" and you will receive all the information, promotions, discounts and latest news exclusively. You can unsubscribe by clicking on "I don't want to receive any more mail" or "Unsubscribe from this list" whenever you want.
Of course, either directly or through our distributors. If you have a Gourmet store or a restaurant and you want to add Pardorán to your catalog, please contact us and we will inform you of the conditions and special prices for the sector.
Our customer service hours are 24 hours a day, 365 days a year via e-mail, comercial@pardoran.es or through our contact page on the website.
Please note that we take 24 hours on average to respond to e-mails.
